PLAN CONTRACTPLAN PRICESPER INCIDENTREQUEST

Our Care Free Maintenance Plans are available to make sure your web site stays online. You can concentrate on your business and let us worry about your web site.

Our plans feature Bankable hours. Each plan has a set number of time allotted for making changes. Each month the unused time is added to the next months time. You can use the time as needed or bank the time and use it later for a larger update.

We spend the allotted amount of time making approved updates to content/text and images. The time is bankable meaning, the time not used in one month is credited to the following month. This allows you to save time for larger changes in the future.

We'll review your web site each month and provide suggestions for future updates.

(Back To Plans)
 

We are available to answer your questions or provide assistance by phone or e-mail. Just call or e-mail us anytime you have a question or need help.

(Back To Plans)
 

Each month we look at your domain name record. We watch for unauthorized changes and expiration dates. When the time comes to renew your domain name, well provide any assistance needed.

(Back To Plans)
 

Each access to a web site is logged in a file on the web server. Any errors are recorded in the error log. This includes images or links that no longer work, contact form problems and a variety of other problems. We monitor the error logs daily for your web server. We correct any problems found under the time allotted for content/text & image updates.

(Back To Plans)
 

Each day or week (depending on your plan) we check your site for broken links and repair them.

(Back To Plans)
 

Each quarter or every three months, we spend the allotted time making improvements to your search engine listings or other areas that will improve the traffic to your web site. Since web sites often need more work in this area in the beginning and less maintenance, maintenance time can be used here also.

(Back To Plans)
 

If you move, change phone numbers, hire new personnel or change e-mail addresses, we'll update your web site with the new information for no extra charge.

(Back To Plans)
 

 
We'll check your web site every day to make sure its up and accessible. If theres any problems, we will personally contact your hosting provider and report them for you. We'll also follow-up with them until it is resolved.

(Back To Plans)
 

Every day we'll monitor your web site for malicious activity such as unauthorized changes to pages, using contact forms to send spam and other types of abuse. Ill report or correct any problems.

(Back To Plans)
 

We'll check your site for dated information. Dated means information that is not valid after a certain time. A good example is the copyright statement at the bottom of the site. Minor changes to correct the dated material is included. If the change is more involved, it is covered under the content/text updates above.

(Back To Plans)
 

We test your contact forms and make sure they operate correctly and the message is delivered to the proper e-mail address. If theres any problems or changes to the e-mail address, well make the changes. If more extensive changes are needed such as changing the information collected, that is covered under the content/text updates above.

(Back To Plans)